General Conditions of Carriage

When booking a flight with KLM, you agree to our General Conditions of Carriage for both passengers and baggage. Make sure to read these conditions carefully.

About the General Conditions of Carriage

This global version is last updated on 16 May 2022.

The General Conditions of Carriage should always be read in combination with the Special Conditions of your country.

Read the Special Conditions

Download the General Conditions of Carriage in PDF format