About KLM

Here, you’ll find general information about KLM in your country.


KLM Royal Dutch Airlines in Germany

KLM Royal Dutch Airlines Direktion für Deutschland De-Saint-Exupéry Straße 10 60549 Frankfurt am Main General Manager for Germany: Mr. Carl Schelleman VAT identification number: DE 111 606 925 E-mail (not for claims): mail.information.germany@klm.com Do you have questions or comments? Please contact the KLM Customer Contact Centre. Contact us

Company headquarters

Koninklijke Luchtvaart Maatschappij N.V. Amsterdamseweg 55 Amstelveen 1182 GP THE NETHERLANDS Koninklijke Luchtvaart Maatschappij N.V. (KLM Royal Dutch Airlines) is a Dutch cooperation registered in Amstelveen, The Netherlands (commercial register Amsterdam - 33014286). Internet: www.klm.com As of April 2022

Controlling Institution

Luftfahrt-Bundesamt Hermann-Blenk-Straße 26 38108 Braunschweig


To contact the KLM Customer Contact Centre directly for a complaint or compliment please use our webform. Make a request If you have submitted a claim but are unsatisfied with the response, you have the possibility to contact the German arbitration board for public transport (SÖP). Contact the German arbitration board for public transport (SÖP)